JEFF CHIEH-FU CHENG
615 Taravel Street
San Francisco, CA 94116
(415) 759-7059
OneBrightSnake@yahoo.com
http://members.fortunecity.com/onebrightsnake

Sample Cover Letter for Desk Support Position

I like to help people in need.    During my three years at UC Davis, I served as tutors for different subjects:  Computer Science, Mathematics, and Economics.    My tutees were more than welcome to seek my help by either telephone or email, outside of my regular assigned tutoring sessions.    In class or during labs, I also provided extensive help to students who are not assigned tutees; I am not entitled to compensation for teaching those unassigned students.

I am knowledgeable about computer troubleshooting.    I have years of experience programming with object-oriented languages on different platforms.    As you may have experienced, getting a compiler or interpreter to run correctly, or using a text editor to modify a file created on a different platform can prove challenging to say the least.    I also had broad experiences with computers:  formatting drives, installing different operating systems, installing hardware components, and troubleshoot software and hardware failures.

I had been entrusted to do what I like.    While working as a computer consultant at UC Davis, I partake in the design of new websites, using HTML and JAVA.  In addition, I was a member of an eight-person service team that provided onsite troubleshooting for network-related problems to students.  As the standard practice, I always sought out my team whenever I found a problem that was too complex and cannot be solved in a reasonable time.

My education and experience will be of great benefit to your company.    Thank you for you time and consideration.  I look forward to meeting with you to further discuss my qualifications.

Sincerely,

Jeff Cheng